Casino / Sports
This policy describes exactly what information jiji host collects when you access our lobby, create an account or complete a transaction, and how we keep that information secure. Availability of our services depends on local law and eligible regions in the Philippines.
When you open an account at jiji host, we collect the details you enter during registration — name, contact address, and the e-wallet or payment reference you use for deposits and withdrawals. For GCash and PESONet transactions, we retain a transaction reference tied to your account wallet so your payment history is available to you inside your dashboard. We also collect device identifiers, session data and browser interaction logs to keep your account secure and to detect unusual access patterns. None of this data is sold. We share it only where required by the jurisdiction governing your access, or with payment processors strictly for the purpose of completing your transaction. Cookies are used on the site to maintain your session and remember display preferences; you can adjust cookie settings through your browser. Retention periods follow the requirements of applicable law in regions where our service is available. If local law in your region does not permit data storage for a particular purpose, we do not collect it for that purpose. The current state of your stored data is accessible from your account dashboard after login.
Not every interaction with jiji host falls under the same part of this policy. Understanding the scope helps you know which rights apply to which data and where to direct a question if something is unclear.
Login credentials, session tokens and device identifiers generated when you sign in are covered in full. We control how this data is stored and for how long, and you can request a review of it at any time through the support contact path.
Deposit and withdrawal records linked to GCash or PESONet are retained as part of your account wallet history. These records are within scope and can be reviewed from your account dashboard. We do not alter or delete them outside required retention periods.
Game category pages, studio listings for Habanero, PlayStar, Pragmatic Play and PG Soft, and navigation logs are collected as aggregate session data. This does not identify you personally and is outside the individual-data rights covered here.
External links, payment processor interfaces and game studio environments operate under their own separate policies. Once you leave jiji host or enter a third-party payment flow, this policy does not govern how that third party handles your data.
You have the right to know what personal data we hold about you, to ask us to correct any detail that is wrong, and to ask questions about how your information is used. Start by logging into your account — your dashboard shows the profile fields, linked payment references and session activity we hold. If a detail there is incorrect, you can update most fields directly through the account settings page. For records you cannot edit yourself, such as historical GCash transaction references or a name field that has been verified, submit a correction request through our support channel. We aim to acknowledge requests within the period required by applicable law in your region. Requests are handled individually; we do not process bulk or automated submissions. If you believe your data has been handled in a way that conflicts with this policy, raise it with us directly before taking any other step — the support paths below are the right starting point.
Log in and go to your account dashboard. Your stored profile details, linked payment references and recent session entries are visible there. This is the first step before raising any data question with support.
Most profile fields can be updated directly inside account settings. For verified fields — such as an identity-confirmed name or a GCash reference tied to a completed transaction — submit a correction request through the support contact path.
If something in this policy is unclear or you want to understand how a specific piece of your data is used, contact us through the support channel. Include your account reference so we can locate your records without delay.
Where local law in your region grants a removal right, you may submit a request through the support contact path. Removal requests are reviewed against applicable retention requirements before any action is taken.
If you have a question about this policy, want to review data we hold on your account, or need to submit a correction request, the paths below are the right ones to use. Include your registered account reference in any message so we can locate your file without asking you to repeat information.
Send your data or policy question to our support address listed on the Contact page. Attach your account reference and a brief description of the record you are asking about.
Open the chat widget from any page on jiji host. Ask to be connected to the account or privacy team. Chat agents can log your request and escalate it to the team that handles data queries.
Log in and navigate to Settings to review the data fields we hold and make direct corrections where the field is editable. This is the fastest path for straightforward profile updates that do not require identity verification.
We apply access controls so that your account data is reachable only by the system processes that need it and by support staff who have been authorised to handle data queries. Payment references for GCash and PESONet transactions are stored in encrypted form and are not surfaced in plain text outside your own dashboard view. Cookie data is session-scoped by default; persistent cookies are used only where you have enabled a preference that requires them, such as a saved display setting. Retention follows the period required by the law of the jurisdiction where your access is governed — when that period ends, records are deleted or anonymised according to the same applicable rules.
GCash and PESONet transaction references are stored in encrypted form. They appear in your account dashboard in a readable format for your own review, but are not accessible in plain text to any process outside your authenticated session.
Session cookies keep you logged in during a visit. Persistent cookies are set only for preferences you have chosen to save. You can clear or block cookies through your browser settings; doing so may require you to re-enter login details on your next visit.
Access to account data is limited to support staff specifically authorised to handle data requests. Staff access is logged. We do not grant general access to personal records as part of ordinary operational tasks.
We keep data for the period required under applicable law in your region. When the retention period ends, records are deleted or anonymised. You can ask about the specific retention period that applies to your account by contacting support.
These are the questions we receive most often about how this policy works in practice. If yours is not here, use the support contact path and include your account reference.
We hold the registration details you entered when opening your account, session and device identifiers from your logins, and transaction references for payments made through GCash or PESONet. You can review these from your account dashboard after logging in.
Yes. Payment references for GCash and PESONet transactions are stored against your account wallet and are visible in the transaction history section of your dashboard. If a record appears incorrect, submit a correction request through the support contact path.
We share data only where required by applicable law or with payment processors for the sole purpose of completing your transaction. We do not sell your data. Game studio environments — Habanero, PlayStar, Pragmatic Play, PG Soft — operate under their own policies once a game session opens.
Log in and go to account settings for editable fields. For verified fields or historical transaction records, contact support with your account reference and describe the record you want corrected. Removal requests are reviewed against the retention period required by applicable law in your region.
Retention periods follow the requirements of the law governing your access region. When the period ends, records are deleted or anonymised. Contact support if you want to know the specific retention period that applies to your account type.
Closing your account does not automatically delete all records. Transaction references and identity-verified fields are retained for the period required by applicable law. After that period, records are deleted or anonymised. Ask support for the expected timeline when you submit a closure request.