Casino / Sports
These terms set out the rules that apply when you access jiji host — covering your account, your data, and how we handle disputes or requests. Access is available only where local law and eligible regions permit.
jiji host operates under a policy designed to reflect the eligibility rules of the regions we serve, including the Philippines. When you create an account, you confirm that access is lawful in your location — we do not extend service where local regulation prohibits it. Your account activity, including GCash and PESONet transaction records, sits within this framework. We retain logs of account actions for the period required to resolve disputes and satisfy audit obligations. Cookie data collected during your session is used for session continuity and fraud detection only; it is not sold or shared with third parties for advertising purposes. If a transaction record or account entry appears incorrect, the correction path starts with the account wallet screen — the current state of each record is shown there. Where a discrepancy cannot be resolved through account tools, our policy support channel handles written requests. All terms here apply to the jiji host domain and its authenticated services. Third-party studios whose titles appear in our lobby — including Habanero, PlayStar, Pragmatic Play and PG Soft — supply game content under separate arrangements and are not party to the account terms between you and jiji host.
Not every part of your experience on jiji host falls under the same policy layer. Understanding what is inside and outside our direct terms helps you know where to direct questions.
Login, session management and account credential steps are fully within our policy. If access is blocked or credentials are disputed, the resolution path runs through our policy support contact, not through game studios or payment processors.
GCash and PESONet deposits and withdrawals processed through your account wallet fall within our transaction policy. Records are visible in your account dashboard after login; discrepancies are handled via written request to our support channel.
Lobby content, category displays and promotional materials published on jiji host are covered by our content terms. This includes how game categories are organised, how studio names appear and how any information are described.
Game content from Habanero, PlayStar, Pragmatic Play and PG Soft is governed by each studio's own terms with us. We present their titles; the game mechanics, RTP data and feature rules originate with the provider. Those terms are separate from your account agreement with jiji host.
Your account comes with practical actions you can exercise at any point. Reviewing your transaction history — including GCash deposits and PESONet transfers — is available directly from your account wallet screen without needing to contact support. If a record looks wrong, you can raise a correction request through our policy support channel in writing; include the transaction date and the amount shown so our team can locate the record quickly. Account profile details such as your registered contact and display name can be updated from the account settings page; changes to identity-linked fields may require verification steps as shown in the account interface. If you have a question about how your data is stored, how long records are kept, or whether a particular activity falls within our terms, submit that question through the contact path listed in the support section below. We aim to acknowledge written policy requests within the period shown in your support ticket response.
Open your account wallet to see GCash, PESONet and other transaction entries. Each record shows the date, amount and status. This is the first step before raising any dispute or correction request with our team.
Account settings let you update contact information and display preferences. Fields tied to identity verification will show the steps required directly in the interface — follow those fields and confirm as prompted.
Send a written query to our policy support contact if you need clarification on data retention, cookie use or how a specific term applies to your account. Include your account reference so we can respond to the right record.
If a question cannot be resolved through account tools, our support channel handles written policy requests. The current response period is shown in the ticket acknowledgement you receive after submission.
When account tools are not enough to resolve a policy question, these are the contact paths available. Each channel handles specific request types — direct your query to the path that fits so it reaches the right team without delay.
Send written requests about account terms, data records or correction queries to our policy email. Include your account reference and the relevant transaction date for faster handling.
Live chat is available for account access questions and general policy clarifications. For requests that require a written record — such as data corrections — follow up with a policy email after the chat session.
The help centre inside your authenticated account covers step-by-step guidance for wallet records, account settings and common policy questions. Check there first before raising a support ticket.
Our policy practices are built around what we can demonstrate, not what we claim. Transaction records linked to GCash and PESONet are stored in your account wallet and are auditable through the dashboard. We keep only what is needed for dispute resolution and regulatory compliance, and we do not retain data beyond that period.
Account data — including login history and transaction records — is retained for the period required to resolve disputes and meet audit obligations. We do not share personal account data with advertising networks or unrelated third parties. Studio partners receive only what is needed to serve game content.
Cookies on jiji host support session continuity and fraud detection. No tracking cookies are passed to external advertising platforms. You can review cookie categories through your browser settings; blocking functional cookies may affect account session behaviour.
Account credentials are your responsibility to keep private. If you believe your access has been compromised, use the account recovery path shown on the login screen immediately. Our team does not request passwords through any support channel.
To request a change to stored records or to ask about data retention periods, contact us through the policy email channel. Include your account reference in the subject line. We acknowledge requests and respond within the period shown in the ticket confirmation.
These are the questions we see most often from account holders about policy, rights and how our terms apply to specific situations.
Access depends on local law and is available only in eligible regions where local regulation permits. When you register, you confirm that access is lawful in your location. If local law changes, your access may be affected. Check the eligibility notice shown during account registration for the current position.
All GCash and PESONet transaction entries are visible in your account wallet after you log in. Each record shows the date, amount and status. If a record appears incorrect, note the transaction date and amount, then submit a written correction request through our policy email channel.
We retain account and transaction data for the period required to resolve disputes and satisfy applicable audit obligations. Once that period passes, data is removed in line with our retention schedule. You can ask about the retention period for a specific data type by contacting our policy support channel in writing.
We use functional cookies for session continuity and fraud detection. No advertising or cross-site tracking cookies are deployed. You can manage cookie preferences through your browser settings. Blocking functional cookies may disrupt your account session — review the cookie categories before making changes.
Profile fields such as contact information can be updated from the account settings page. Fields linked to identity verification will show the required steps in the interface — follow those prompts. For corrections to transaction records or identity-linked data that cannot be changed through account tools, submit a written request to our policy email with your account reference.
No. Habanero, PlayStar, Pragmatic Play and PG Soft supply game content under separate arrangements. Their titles appear in our lobby, but the account terms — including data handling, dispute resolution and transaction policy — are between you and jiji host. Direct game-mechanic questions to in-game help; direct account and transaction questions to us.